Mundane Wisdom

Is Your Perspective Limiting Your Strategic Vision?

If you want to gain market share in these turbulent times, you must first adopt a new way of thinking. The old way of thinking about marketing, your customers, sales and customer service has to go by the wayside or your business will shrivel up and die. I know those seem like harsh words because they are and…

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I Believe In Magic, Do you?

Life is full of magical moments. While one can argue that magic isn’t real another can argue that it is, it all boils down to perspective. What’s your take? Me? Magic is real. No, I’m not talking about the magic you see in movies or even the illusions you see on stage, rather I’m talking…

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The Worst Dealership I’ve Ever Seen, Is It You?

Have you ever walked into a place and got the vibe that nobody wanted to be there? Not the customers or even the employees? That’s how I felt the first time I walked into this dealership, and each time afterwards. First, I noticed that there was no music playing, then I noticed only scowls, no…

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Be Remarkable, Stay Away From Average

Remarkable: re·mark·a·ble/riˈmärkəbəl/ Adjective – Worthy of attention; striking. Synonyms: notable, noteworthy, extraordinary, outstanding Be remarkable. Don’t be average. Look to see what your customers want and give them more. Being remarkable means being remembered. Being remembered means more word-of-mouth and increased customer loyalty. Everything you do should be remarkable, from your customer service to your…

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The Law Of Profitable Returns

I decided to write this post after a comment I left on my Facebook Profile. it stated: The Law Of Profitable Returns: As long as the value of your goods and services exceeds what was paid for them, then the profit received will always exceed your expectations. The idea behind this law came from a…

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September 11th – My Thoughts

There’s a moment, in most generations, where an event comes along that is so important that it forever etches a memory in the collective conscious of that generation, defining both who they are, and what they stand for. September 11th, 2001 was no different. I remember that day vividly, as most will say. I was…

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Here’s To A Successful 2010

As I write this it’s 1:57am January 1st 2010. Not really sure where I’m heading with this post but I felt compelled to write so here I am. 2010, like most new years, starts off with hope. Hope for a better year, hope for better money and better health. I’m no exception, I have big…

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Trust Is Earned, So Go Earn It!

Building Trust Simple enough. I could end this blog post right here because the title says it all, ‘Trust is Earned, So Go Earn It!’ but I wont because I have plenty to say on the topic and besides I can’t leave too much white space just laying around now can I? Merrium-Webster.com defines trust…

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